Terms of use
Last updated: September 27, 2026. By playing Urban Chaos .io (urbanchaos.io) you accept these terms. Contact: info.codamedia@gmail.com.
1. Age
You can play as a guest at any age. You must be at least 13 years old to create an account or make a purchase; if you are under the age of majority where you live, you need a parent or guardian's permission to make a purchase.
2. Accounts and usernames
- Keep your password secret; you are responsible for activity on your account.
- Usernames must not be offensive, hateful, impersonate someone else or contain personal information. We may rename or remove accounts that break this rule.
- One person, one account. You can delete your account yourself at any time in My account → Delete my account.
3. Fair play
No cheating, bots, scripts, exploits, attacks on the servers or harassment of other players. We may reset scores, remove leaderboard entries or ban players who break these rules.
4. In-game coins and scores
Coins, levels and scores are part of the game only. They have no monetary value, cannot be bought, sold or exchanged, and may be reset (for example at the end of a game or a leaderboard period).
5. Purchases and refunds
- The "Remove mandatory ads" purchase is a one-time payment. It removes the mandatory ads between games on your account, on all your devices, for as long as the game is operated. Optional rewarded ads (like the Giant Radar) stay available if you choose to watch them.
- Payments are processed securely by Stripe. Prices are shown before you pay and include applicable taxes where required.
- Refunds: if you are not satisfied, click "Refund my purchase" in My account within 14 days — no questions asked, no email needed. After that, purchases are final except where the law requires otherwise. If the game shuts down less than 12 months after your purchase, you can ask for a refund.
- Please contact us before disputing a payment with your bank: we answer quickly.
6. Advertising
The game is free and shows ads, including a short mandatory ad between games. See the privacy policy for how ad partners use data.
7. The service
The game is provided "as is". We work to keep it online and fair, but we do not guarantee it will always be available or free of bugs, and we may change or remove features. To the extent permitted by law, we are not liable for indirect damages or for loss of in-game progress.
8. Intellectual property
The game, its code, graphics and name belong to their owner. You may stream and share videos of the game.
9. Law
These terms are governed by the laws of the Province of Quebec and the laws of Canada applicable there, without limiting the consumer rights you have where you live.
10. Changes
We may update these terms; the date at the top shows the latest version. Continuing to play means you accept the new version.